This translation is provided for convenience. If it differs from the Russian version, the Russian version prevails.

Privacy Policy for Searching and Buying Air Tickets on Aviabileti.kg

Aviabileti.kg considers protecting the confidentiality of your personal information when you shop online a priority. The company makes every possible effort to protect the information provided. Please give this information due attention! Read the following text carefully to get all the information you need about our company’s policy on the confidentiality of personal data.

By using our website, you automatically agree to all of the information below:

  • Information collection
  • Use of the information provided
  • Who has access to your information
  • Confidentiality of personal information
  • Age restrictions
  • Third-party websites
  • Changes to the privacy policy
  • How to contact us

Information Collection.

The company may collect and store information received from the user on the website, as well as information you provide to us in any other way. This may be information containing personal data: your first name and surname, phone number, postal and e-mail address. In the case of a purchase, we may also store your bank card number, the cardholder’s name and the card’s expiry date. The company may ask you to provide other information, such as your travel preferences, including the quality/variety of in-flight meals, seat choice, how often you travel, or information about hotels/car rental. Please note that providing additional data is voluntary. Providing basic information is a mandatory condition for making a purchase on our website. Your personal information is also required to create a profile, to take part in various surveys or promotions and to ask us questions about your transactions.

Passenger Data.

When you make a purchase through Aviabileti.kg, data about your travel preferences are saved. The information in your profile is updated and saved each time you make a new purchase on the Aviabileti.kg website.

Automatic Information Collection.

When you visit the Aviabileti.kg website, some information about your computer is saved automatically, such as your IP address, details of the browser you use (for example, Internet Explorer, Mozilla Firefox, etc.) and your web requests. We may also store information about your requests on our website, including data on the trips you search for or buy. This information is needed to understand the experience of our website’s users.

Cookies and Other Technical Information.

During your visit to Aviabileti.kg, we send one “cookie” file to your computer. A “cookie” is a small file containing a string of characters that identifies your browser and stores various data about your use of the website on your computer’s hard drive. These “cookie” files allow us to recognise your computer the next time you visit our website. Please note that all personal information contained in “cookie” files is encrypted for your security. You can refuse to accept “cookie” files from Aviabileti.kg; however, in that case you may be unable to access some tools or services on Aviabileti.kg or to complete your purchase properly.

Use of the Information Provided.

Your personal data, such as the bank cardholder’s name, the bank card number, the card’s expiry date and the CVV code, are required to complete a booking through our website. We may also request additional information in order to provide products and services that interest you. Personal data may also be used so that we can send you a booking confirmation, proceed with the changes you need, and answer all your questions and comments. In the course of our communication, or based on information obtained automatically when you use your computer, we may inform you about our promotions and offers that may interest you. The ultimate purpose of collecting information is to improve our products and services based on your observations.

Who Has Access to Your Information.

The Aviabileti.kg website may transfer your personal information to certain third parties and organisations:

  • Various suppliers, such as airlines, that fulfil your orders placed through our website. The company does not disclose your personal information to these suppliers except where this is necessary for the booking or to provide the company with the information needed to contact you if any problem arises. The information provided to our suppliers is limited to what is strictly necessary for a successful booking. Suppliers may also contact you to help you with your trip or to obtain updated information.
  • In some cases, we may also transfer part of your personal information to third parties or organisations, including advertisers and investors. For example, we may tell our advertisers the number of visits to our website or the most popular travel destinations. This information is used for research purposes only and does not contain any personal information.

Confidentiality of Information.

For Aviabileti.kg, the security and protection of users’ personal data is the main and top-priority task. The company guarantees the safety of the data previously received. We use various types of technologies and procedures to protect personal information from unauthorised access, disclosure and use. The website’s policy is that only authorised employees can access your personal information. We also use various types of encryption when transferring personal information from your computer to our specialists. We also use firewalls and many other intrusion detection systems to prevent unauthorised access to your personal information.

Age Restrictions.

Aviabileti.kg does not carry out any transactions with persons under 18 years of age. If the company becomes aware that actions on the website are being performed by a user who is a minor, the personal data they have provided will be used to obtain parental permission to complete the purchase or other operations on the website.

Third-Party Websites

If any page of the Aviabileti.kg website contains links to other websites, this privacy statement does not apply to those websites.

How to Contact Us

If you have any questions about the above, you can contact us by phone at +996 (550) 901-424 or +996 (500) 901-424

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